Return & Exchange

SideShaper will cover shipping and other fees, there are no additional charges for shipping and handling – just the cost of the SideShaper unit. Customers who wish to purchase SideShaper can use their Credit/Debit Card, PayPal, Amazon Pay or with PayPal Credit (if applicable).

* The word “YOU” refers to you as the customer*You can try SideShaper risk-free for 60-Days – if you decide that SideShaper isn’t for you we will give you a full refund if you wish to return it. No hidden fees or monthly charges. The 60-Day guarantee starts the day it is delivered to your address or when the shipping carrier delivers it to the customer’s pick-up location. If you DO NOT have the original packaging, you will need to work with our Customer Service team before returning your SideShaper to receive appropriate information regarding your specific return process.

If you wish to cancel your order after it is placed.

• If your order did not ship; there will be NO CHARGE and your order will be cancelled.
• If you wish to cancel your order after it is placed and the item shipped from our facility; YOU (the customer) PAYS FOR RETURN SHIPPING. After we receive your returned order you will be refunded the total cost MINUS 15% due to P&H charges.

If you noticed that your order information was submitted incorrectly.

1. If the item did not ship and you wish to change Shipping Address, Name, Phone number, etc.; We (Side Shaper Team) can make changes to the address, name, phone number, etc. BUT NOT to the QTY ordered – if you wish to order additional units please place another order.
2. If the item DID ship and you wish to change Shipping Address, Name, Phone number, etc.; please note that we CANNOT change the package destination so PLEASE DOUBLE-CHECK your address before placing your order. You (the customer) is responsible for providing accurate and complete shipping/billing information.